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Category: small-business

MediaPost Publications Starbucks Dethrones Coke As Top Facebook Brand 07/24/2009

Starbucks Dethrones Coke As Top Facebook Brand - MediaPost Publications.

By Mark Walsh

Starbucks Image

In this informative article about the success that Starbucks is having with it's Facebook page we learn their secrets to Facebook success.  This week they surged past Coke to have the highest number of fans on all of Facebook.

The formula is easy:  offer coupons.  By continuously engaging their customers, offering incentives to revisit and giving away freebies, Starbucks has been extremely successful in promoting to their fans.

Small businesses can learn a lot from Starbuck's example.  Creating a Facebook Fan Page is straightforward, but to generate buzz you have to continually update it and pay attention to it.  Your customers demand that you interact and you have to give them a reason to return.  Coupons are great, but so are contests that test your customers level of commitment.

Read on for more detail on Starbuck's achievement.

http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=110369

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How Businesses Are Using Digital Signage to Generate more Revenue. by Graham Gallagher

Digital signage solutions are spreading throughout the hotel industry, hotels are deploying dynamic signs from the lobby to the conference centre to the room. Discover how this new medium is engaging with customers and how it is also working for the hotel.

Hotels have taken technology that they used previously such as the "in house TV channels" that display your name on the screen as soon as you enter your room, to give customers more information about the hotel and surrounding area.

Hotels do not just use digital signage for advertising, they use it occasionally to improve the atmosphere of their lobbies, restaurants and hallways improving the guess's experience.

Up until recently placing a flat panel screen, much less than a network of digital signs simply wasn't cost effective. Screens were too expensive, too big and wore out too soon! However with the plasma/LCD revolution everything changed with the prices of screens tumbling down, making them comparable with the printing costs of static posters over the time of use.

How digital signage is used in business.

In bus and ferry terminals, as well as airports use digital signage to keep passengers up to date on arrivals and departures, whilst proving an advertising vehicle for shops and restaurants.

The retail sector uses digital signage to communicate the special offers, directing customers to other parts of the store and getting brand awareness across.

Casinos have used digital signage for use, creating a customer experience that is consistent to the ambience of the casino.

About the Author

Graham is an expert in outdoor digital signage, he also owns Europe's leading manufacturer of LCD enclosures. As well as protective outdoor digital signage, Graham also supplies the worlds digital signage integrators with weatherproof TV enclosures.

Article provided by GoArticles.

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The Top Five Mistakes People Make When Investing In Outdoor Signage Solutions. by Graham Gallagher

When businesses invest in digital signage, they have to take a look at the entire solution before rushing in, this is what happened with Tesco's digital signage campaign, it was ill conceived and got mothballed before it had been rolled out to all the stores.

Tip 1 - Reducing the initial investment. Digital Signage can be expensive, so the best option is either to use a low cost solution such as a digital LCD poster, so that the market can be tested and evaluated. These low cost solutions can be placed in high "foot traffic" areas, were many people pass by during the day or night.

Tip 2 - Targeting the Wrong Audience. If you have a small number of locations, you could try a Digital interactive Display (DiD), these have motion sensors and activate when someone passed, encouraging them to interact. It also actives a webcam recording the people's reactions, ages and sex, whilst the onboard computer records what interests this group of visitors, such as products or log in details. This way you can target the marketing of your products to specific target groups. Having an ubber targeted audience is essential.

Tip 3 - When to update content? This is a big one, many advertising campaigns fail due to the fact that the content isn't updated often enough. One business model to copy is a restaurant who uses dynamic advertising, they target the early birds for lunch and dinner, then they market cocktails and specials to people whilst they are "waiting for a table" at peak times. Three types of content rotated throughout the day.

Tip 4 - Wrong location. When you site a sign, you must ensure that there are plenty of passing people for your campaign to work, without these people the project is dead before you start. Also make sure that if you are installing the unit in an un-manned area, that the relevant anti vandal protection is installed, because you don't want to have to keep coming back to replace a damaged display.

Tip 5 - Networked or Not? When you are considering a digital sign project, cost will be an issue, however you have to bear in mind that for an extra hundred bucks could mean that the sign is networked up rather than being a stand alone sign. Don't get me wrong, stand alone signs are fine when you only have 1 or 2, however this changes if you have 10 or more, due to the amount of man hours wasted uploading new content manually, rather than over the network.

About the Author

Graham is an expert in outdoor digital signage, he also owns Europe's leading manufacturer of LCD enclosures. As well as protective outdoor digital signage, Graham's range of LCD enclosures offers waterproof protection to standard TV's.

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Maybe The Recession Wasn’t So Bad | Elance

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Why Not to Do a Startup by Marc Andreessen

In this article from the founder of Netscape, Ning.com and consultant for countless other startups, Marc does an excellent job of priming people for the realities of starting your own business. From personal experience many of the ups and downs that Marc discusses hit home and I'm sure if you're someone who owns your own business or aspires to do so, you will agree.

Please click the link below for the article in it's entirety:
http://blog.pmarca.com/2007/06/the_pmarca_guid_1.html

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